AI reception

Every call answered.
Every opportunity captured.

Your 24/7 AI voice and chat receptionists handle calls, answer questions, check insurance, book appointments — and never leave a new patient on hold.

AI receptionist7:42 pm · after hours
Incoming callNew caller · mobile00:00
Sample callPress play to hear the AI receptionist answer an after-hours call and book it.
  1. Answered on the first ring
  2. Understands the request
  3. Checks your live calendar
  4. Books it and texts a confirmation
Call summary, sent to your team
Caller
New patient
Reason
Chipped tooth, no pain
Booked
Tomorrow, 9:30am, Dr Lee
Sent
SMS confirmation and intake form
Length
44 seconds

A sample call recreated to show how the AI receptionist works.

Read the transcript
  1. AI receptionist: Good evening, thanks for calling Smile Dental. This is Ava. How can I help?
  2. Caller: Hi, I think I’ve chipped a tooth. Is there any chance I could come in tomorrow?
  3. AI receptionist: I’m sorry to hear that. Are you in any pain at the moment, or does it just feel sharp?
  4. Caller: No real pain. It just feels rough.
  5. AI receptionist: Okay. Have you visited us before, or will you be a new patient?
  6. Caller: New patient.
  7. AI receptionist: Welcome! Let me check tomorrow. I have nine thirty in the morning, or one fifteen in the afternoon.
  8. Caller: Nine thirty is perfect.
  9. AI receptionist: Done. You’re booked for tomorrow at nine thirty with Dr Lee. I’ll text you a confirmation and a short new-patient form now.
  10. Caller: Great, thank you!
  11. AI receptionist: You’re welcome. If anything changes tonight, just call us back. See you tomorrow!

Everything a great front desk does — without the hold music

Trained on your practice’s hours, services and policies, so every caller gets a fast, accurate, on-brand answer.

Answers in one ring

Picks up instantly, every time — no voicemail, no missed new patients.

Handles FAQs & insurance

Answers common questions about hours, services, pricing and coverage.

Books directly to your calendar

Checks real-time availability and confirms the appointment before the call ends.

Works 24/7, after hours

Captures the evening and weekend callers who would otherwise book elsewhere.

Multilingual support

Greets and helps patients in the languages your community speaks.

Seamless handoff

Routes clinical, complex or urgent calls straight to your team — nothing risky is left to AI.

A dental professional taking a patient call in a modern clinic
Real bookingsNot just messages

More than just call answering

It understands intent — and books the visit

Basic answering services just take messages. 230fix reception understands what the patient needs and completes the booking in real time.

  • Qualifies new-patient enquiries and captures details
  • Handles rescheduling and cancellations automatically
  • Call summaries, transcripts and analytics for your team
  • Works within your practice-approved rules and scripts

Missed calls are missed patients

The revenue hiding in your phone line

35%
of calls go unanswered
Across dental practices during busy hours.
37%
of bookings are after hours
Between 5pm and 9am — when most desks are closed.
24/7
always-on coverage
Nights, weekends, holidays and lunch breaks.
<1s
ring to answer
No hold music, no voicemail, no lost leads.

Industry figures shown for context; your practice’s numbers are estimated during your free audit.

How much are missed calls costing you?

Move the sliders. Most practices are surprised by the answer.

$
$0
estimated revenue lost to missed calls, every month
$0per year
0patients who didn’t book, per month
0missed calls per month
24/7AI reception answers every one
Open the full calculator

An estimate from your inputs, not a guarantee. Adjust the sliders to match your practice.

A patient messaging a dental practice from a smartphone
AI Live ChatOn your website

Also available

AI website chatbot

Capture the patients who prefer to type. Your website chatbot answers questions and books appointments at the exact moment someone is deciding.

  • Instant answers to insurance, pricing and hours
  • Captures and books leads without a phone call
  • Hands complex conversations to your team

How it works

Live in days, working within your rules

1 · We map your practice

Your hours, services, insurance, policies and booking rules become the AI’s playbook.

2 · We connect your systems

Phone, website and practice-management calendar are linked for real-time booking.

3 · You stop missing patients

Calls and chats are answered and booked around the clock, with your team looped in.